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WP Premium Support.

Need WordPress maintenance? We're here to help.

This premium service provides comprehensive assistance with WordPress theme maintenance, website evaluation, administrative updates, and WordPress core.

3 Eeasy steps
to start using our services.

Once you have completed these three steps, the service provider will be able to start maintaining your WordPress website.

01

Choose a service provider

Choose a reputable WordPress maintenance service provider. .

02

Sign up for a plan

Sign up for a WordPress maintenance plan that fits your budget and needs.

03

Give us access to your website.

After you have chosen a service plan, you can grant us access to your website.

Which plan is right for you?

Choose a plan based on the number of WordPress tasks you need completed each month. Each task in the catalog costs one credit, regardless of how long it takes to complete. All plans include Site Recovery.

Starter

$39.99

1 credit
  • 1 creditOne credit can be used to solve one problem. If you need more help, you can purchase another package.
Add to Cart

Basic

$59.99

3 credit
  • 3 creditThree credit can be used to solve one problem. If you need more help, you can purchase another package.
Add to Cart

Ultimate

$89.99

7 credit
  • 7 credit7 credit can be used to solve one problem. If you need more help, you can purchase another package.
Add to Cart

WordPress development

WordPress maintenance credits Each credit can be used for one of the following tasks:
1-Install or update a plugin
2-Fix a WordPress plugin issue
3-Make configuration file changes
4-Troubleshoot and fix a contact form issue

Database management

WordPress database maintenance Each credit can be used for one of the following tasks:
1-Database find & replace
2-Update up to five domain, data or table prefixes
3-Fix WordPress database connection strings
4-Update, activate, or reset WordPress permalinks
5-Import or export WordPress database
6-Optimize WordPress database

Administrative updates

WordPress admin tasks Each credit can be used for one of the following tasks: Optimize images Add a favicon Convert image to proper format Set up WordPress redirects Prevent WordPress comment spam Modify discussion settings Install or Update IonCube loader Unzip a zip file Move or copy a WordPress site to another folder Troubleshoot and fix login issues Troubleshoot and fix image issues Troubleshoot and fix media upload issues.

Website evaluation

WordPress website health check Each credit can be used for one of the following tasks: Check Google indexing Evaluate WordPress SEO Evaluate page optimization Provide recommendations based on the report.

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Frequently Asked Questions.

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Customers visit HostGent every month to get their service done.

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Average customer ratings we have got all over internet.

What is WP Premium Support?

Get help with WordPress issues anytime, day or night, with our subscription-based support service.

WP Premium Support available to non-HostGent customers?

You can use our WordPress development services even if your website is not hosted by HostGent.

Which plan is best for me?

Choose the WordPress Premium Support plan that fits your needs and budget.

What is a credit?

Each WordPress Premium Support task costs one credit, regardless of how long it takes to complete. If our developers need to do more work to solve your problem, we will let you know and ask for your permission to use more credits.

What happens if I don’t use all of my credits?

Each task from the WP Premium Support catalog uses one credit, no matter how long it takes. If our developers need to do more work to fix your problem, they will let you know and ask for your approval before using more credits.

What happens if I don’t use all of my credits?

Your unused credit will remain in your account in the HostGent client area, and you can use it for anything you like!

Is WP Premium Support available to non-HostGent customers?

You can use our WordPress development services even if your website is not hosted by HostGent.

Are there any WordPress tasks or sites that WP Premium Support does not support?

Yes, WP Premium Support is not available for certain tasks or sites. Click here to see a full list of WP Premium Support services and restrictions.