Whether or not you can reactivate an expired domain depends primarily on how long ago the domain expired.

For example, if a domain expires because of an unpaid invoice or other possible reasons, HostGent can normally renew it for the usual price with our domain registrar (eNom) if we are notified within the first 0 to 30 days after expiration. However, eNom does not guarantee this 30-day reactivation period.

After this 30-day reactivation period, eNom may discontinue domain name registration services at any time without notice. eNom may, but is not obligated to, participate in a process typically called the “Redemption Grace Period” (“RGP”). During the RGP period, you can still renew the domain by paying an additional fee. If the RGP is available, it typically ends between 30 and 42 days after the end of the reactivation period for domain name services. The RGP fee amount varies (a few uncommon TLDs have a slightly higher fee than common TLDs). The RGP fee does not include any regular registration fees that may also be due.

If the domain expired between 30 and 42 days ago, you can choose to renew it with the RGP fee in addition to your regular domain renewal fee, or you can wait until the domain becomes fully available again and then just renew it for the regular domain fee. However, if you wait until the domain becomes available again (typically after the 42-day window), there is a chance that someone else could register it.

If you have any further questions about domain expirations, please open a ticket with our Billing department by following these steps:

Log in to the Customer Portal.

1. On the menu bar, click Open Ticket.
2. On the following page, click the Billing icon.
3. In the Please select the nature of your inquiry list box, select Other Questions.
4. In the Which specific service is this regarding? list box, select any service.
5. Click the Next button.
6. On the following page, fill in the Subject and Message text boxes.
7. Click Submit Ticket. We will respond to your ticket as soon as possible.