You cannot transfer websites created using website builders like Wix, Squarespace, and Shopify to HostGent if you don't have access to the file manager.

After your website migration is completed, HostGent will notify you by email and guide you on how to point your domain name to their platform.

Before we can transfer your website to HostGent, make sure you have the following items ready from our website migration checklist:
1- A link to your current provider's admin area (e.g. login page, wp-admin link)

2- Your login details, including username and password (admin user for WordPress sites)

3- Sufficient disk space at your current hosting provider to support the migration (check your control panel)

4- Fill out the migration request form and submit it to us Click here. We'll migrate your site within 48 hours.
For multisite WordPress sites, our Migration team can also help you. If you prefer to manually move your website, you'll need: Your website files downloaded on your computer Your website database Make sure to upload both the website files and the database to our platform when manually migrating, or your website won't function properly.

In the rare event that something goes wrong during the migration process, our team will work to resolve the issue promptly and efficiently. We also offer a 30-day money-back guarantee to ensure your satisfaction.

We will strive to minimize downtime during the migration process, and we will notify you in advance of any expected downtime or disruptions. However, some downtime may be unavoidable due to factors beyond our control.