Overview
Imunify360 is a web application firewall (WAF) that protects websites from a variety of attacks. It can block IP addresses for a variety of reasons, such as too many failed login attempts, too much traffic from a single IP address, or suspicious activity.
If your IP address has been blocked by Imunify360, you can unblock it by following these steps:
- Log in to your cPanel account.
- Navigate to the Imunify360 plugin.
- Click on the Incidents tab.
- Find the IP address that you want to unblock in the list of incidents.
- Click on the Unblock button next to the IP address.
Note: If you are unable to unblock the IP address through the cPanel interface, you can contact your hosting provider to request that they unblock the IP address for you.
Troubleshooting
If you are having trouble unblocking an IP address that has been blocked by Imunify360, try the following:
- Make sure that you are logged in to the correct cPanel account.
- Make sure that you have permission to manage Imunify360.
- Make sure that the IP address is not blocked by the server administrator.
- Make sure that you are not using a VPN.
- Contact your hosting provider for assistance.
Additional information
Here are some additional things to keep in mind about blocking and unblocking IP addresses with Imunify360:
- When you unblock an IP address, it may take some time for the change to take effect.
- If you unblock an IP address that has been blocked for malicious activity, your website may be vulnerable to attack.
- If you are unsure why an IP address has been blocked, you can contact your hosting provider for assistance.
Conclusion
Imunify360 is a powerful WAF that can help to protect your website from a variety of attacks. If your IP address has been blocked by Imunify360, you can unblock it by following the steps in this documentation.